Just health insurance.
Reputation is everything to us
We hold ourselves to the highest professional standards through a number of regulators and accreditors - something we absolutely will not compromise on.
The Healthcare Practice is a wholly owned subsidiary of WPA. We only advise on WPA's products and services, which provide access to the sort of healthcare that we want for ourselves and our families.
The Healthcare Practice is authorised and regulated by the Financial Conduct Authority (FCA). This means we are responsible to our customers, the public and the FCA for the actions, training, support, regulatory compliance and administration of Healthcare Partners.
Alongside this, all our Healthcare Partners hold, or are studying towards, the Chartered Insurance Institute (CII) Certificate in Insurance or equivalent qualification. Our customers can be confident they are working with qualified and professional advisors.
Learn more about WPAOur values and culture
We focus on the service we provide our clients. We're all trained first and foremost to listen and ask questions, so we truly understand the needs of our clients. To give the best advice. To never rush. To always act in the client's best interest.
Honesty
We always give honest and truthful advice - which is why our clients trust us.
Integrity
Our strong moral principles and values guide all our actions - we put looking after our customers at the forefront of everything we do.
Professionalism
We hold ourselves to the highest professional standards and skills - all of our Healthcare Partners hold or are studying towards, or hold the equivalent of, the Chartered Insurance Institute (CII) Certificate in Insurance.
The franchise network
We have approximately 85 Healthcare Partners throughout the UK.
The franchise network is split into regions (South West, South East, Midlands/North UK and North UK & Northern Ireland) to enable smaller support networks for our franchisees.
Each of the regions have a small number of Senior Healthcare Partners who are able to act as mentors and share first-hand advice with their peers.
There is extensive sales and admin support from Head Office including our Field Monitoring and Training Supervisors (FMTS) who offer support and advice to franchisees from the start of their journey and throughout their time with the WPA Healthcare Practice.
Quality Management:
ISO 9001:2015
ISO 9001:2015
The internationally recognised Standard for Quality Management systems placing emphasis on achieving customer satisfaction and continual improvement.
Environmental Management:
ISO 14001:2015
ISO 14001:2015
The internationally recognised Standard for Environmental Management systems - one of the highest benchmarks in environmental management and best practice.
Business Continuity Management:
ISO 22301:2015
ISO 22301:2015
A management system to restore our ability to supply critical services to an agreed level following a disruption to service.
Information Security Management:
ISO 27001:2013
ISO 27001:2013
The benchmark for protecting valuable and sensitive customer information.
Ready to find out more?
Join us for an informal half day at our Head Office. A great chance to get to know each other a little better.
You'll get to see how we work, learn more about the opportunity and have the chance to ask plenty of questions.
Alternatively, just call or email us and we will be happy to talk you through the franchise and answer any questions you may have.
Give our support team a call on:
01823 625120Monday to Friday: 9am - 5pm
Landline calls cost standard UK rate. Calls from mobiles vary.